Help Centre

360pk Frequently Asked Questions

Welcome to the 360pk FAQ page — your complete reference guide for everything related to our platform. Whether you are a new player in Karachi setting up your first account, an experienced bettor in Lahore wondering about JazzCash withdrawal times, or a cricket fan in Islamabad curious about PSL betting markets, you will find clear, honest answers here. Browse by category below or use the sidebar to jump directly to the section you need.

Account & Registration

Everything you need to know about creating your 360pk account, verifying your identity, managing your login, and updating your profile details as a Pakistani player.

Creating a 360pk account takes under two minutes. Visit the 360pk website, click the registration button, and fill in your full name, date of birth, Pakistani mobile number, and a secure password. You must be 21 or older to register. Once submitted, a verification code is sent to your mobile number — enter it to activate your account instantly.
360pk requires a valid Pakistani CNIC (Computerised National Identity Card) or passport for KYC verification. You will need to upload a clear photo of the front and back of your CNIC, along with a selfie holding the document. KYC verification is mandatory before your first withdrawal and is typically reviewed within 24 hours.
On the 360pk login page, click the "Forgot Password" link. Enter your registered Pakistani mobile number or email address and you will receive a one-time password reset code. Enter the code, set a new password, and log in. If you still cannot access your account, contact our 24/7 live support chat for direct assistance.
No. Each player is permitted exactly one 360pk account. Creating multiple accounts to claim multiple bonuses or circumvent responsible gaming restrictions is a serious violation of our Terms and Conditions. Duplicate accounts will be closed and all associated balances forfeited. If you believe a duplicate account was created in error, contact support immediately.
To permanently close your 360pk account, go to Account Settings and select the account closure option, or contact our support team via live chat or email at . Before closure, ensure any remaining balance is withdrawn to your JazzCash, EasyPaisa, or bank account. Account closure is processed within 48 hours of your confirmed request.
💡 Tip: Keep your registered mobile number active and accessible at all times — it is used for login verification, withdrawal confirmations, and important account security alerts from 360pk.

Deposits & Withdrawals

360pk supports all major Pakistani payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT. Find out everything about depositing in PKR, withdrawal times, minimum amounts, and fees.

Log in to your 360pk account and go to the Deposit section. Select JazzCash as your payment method, enter the amount you wish to deposit (minimum Rs 500), and follow the on-screen instructions. You will receive a JazzCash payment prompt on your registered mobile number. Confirm the transaction and your 360pk balance updates within seconds.
Yes, EasyPaisa is fully supported on 360pk. From your account's Deposit page, select EasyPaisa, enter your desired amount (minimum Rs 500), and approve the payment prompt on your EasyPaisa-registered mobile. Funds are credited to your 360pk account almost instantly. EasyPaisa is one of the most popular deposit methods among our Pakistani players.
The minimum deposit on 360pk is Rs 500, regardless of which payment method you use — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT. There is no maximum deposit limit, though your bank or mobile wallet provider may apply their own transaction limits. Contact your bank directly if large transactions are being declined.
JazzCash withdrawals on 360pk are processed within 1 to 4 hours after your request is approved by our payments team. Approval itself takes up to 24 hours for first-time withdrawals (as KYC is verified at this stage). Subsequent withdrawals for fully verified accounts are typically approved and completed within 2–6 hours on business days.
360pk does not charge any platform fees on standard deposits or withdrawals. However, your bank or mobile wallet provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) may apply their own transaction charges. Please check with your payment provider directly. USDT withdrawals may incur standard blockchain network fees, which vary based on network congestion.
Yes, 360pk supports direct bank transfers to HBL, UBL, and Meezan Bank accounts. To withdraw via bank transfer, ensure your bank account details are saved in your 360pk profile and match your verified CNIC name exactly. Bank transfer withdrawals are processed within 1 to 3 business days. Minimum withdrawal amount via bank transfer is Rs 1,000.
Instant Deposits

JazzCash and EasyPaisa deposits reflect in your 360pk balance within seconds of confirmation.

Bank Transfers

HBL, UBL, and Meezan Bank withdrawals supported. Processed within 1–3 business days.

USDT Supported

Deposit and withdraw using USDT for fast, borderless transactions with standard network fees.

Zero Platform Fees

360pk charges no internal fees on deposits or withdrawals. Only third-party provider charges may apply.

Games & Gameplay

From PSL cricket betting to slot games, live casino tables, Star Fishing, and Space Max — here is everything Pakistani players ask about the 360pk game library, mobile access, fairness, and RTP.

360pk offers a wide and growing library of slot games, including classic 3-reel slots, modern 5-reel video slots, jackpot slots, and branded titles from leading game providers. All slots are powered by certified random number generators (RNG) for provably fair outcomes. You can filter games by provider, volatility, or jackpot size from the Slot section of the platform.
Absolutely. PSL cricket betting is one of the most popular features on 360pk among Pakistani players. You can bet on match winners, top run-scorers, wicket-takers, over-by-over markets, and live in-play odds as the match unfolds. 360pk covers all PSL franchise matches, the PSL final, and international Pakistan cricket fixtures throughout the year.
The RTP varies by individual game title, but the average RTP across 360pk's slot library is between 94% and 97%. Each game's RTP is displayed on its information page within the platform. A higher RTP means a greater theoretical return to the player over a large number of spins. RTP is calculated over millions of rounds and does not guarantee individual session results.
Yes, 360pk is fully optimised for mobile play. The platform works seamlessly in the browser on all Android and iPhone devices — no app download is required. Simply open your phone's browser, navigate to 360pk, and log in. The mobile version includes the complete game library, full deposit and withdrawal functionality, and live cricket betting markets.
Yes. All games on 360pk use certified random number generator (RNG) technology, ensuring that every spin, card deal, and dice roll is completely random and independent of previous results. Our platform operates under international gaming standards. Game fairness certifications are reviewed regularly, and results cannot be manipulated by the platform or any third party.
PSL & Cricket Betting

Full coverage of Pakistan Super League fixtures, international cricket, and in-play live betting markets — all in PKR.

Mobile-First Platform

No app needed. 360pk runs smoothly on any Android or iPhone browser. Play slots or bet on cricket from anywhere in Pakistan.

RNG-Certified Games

Every slot spin and live casino round on 360pk is governed by independently certified RNG technology for provably fair results.

Bonuses & Promotions

360pk rewards Pakistani players generously — from welcome bonuses on first deposits to free spins, reload offers, and a loyalty programme. Here are the answers to the most common bonus questions we receive.

360pk offers a welcome bonus to new registered players on their first qualifying deposit. The bonus amount and percentage are displayed on the Promotions page and may vary based on current offers. To claim your welcome bonus, ensure you opt in during the deposit process. Read the full bonus terms including wagering requirements before claiming any promotion.
A wagering requirement (also called a playthrough requirement) means you must bet your bonus funds a specified number of times before you can withdraw the winnings generated from them. For example, a 20x wagering requirement on a Rs 1,000 bonus means you need to place Rs 20,000 in total bets. Full wagering terms for each promotion are listed in the 360pk Promotions section.
Yes, 360pk periodically offers free spins as part of welcome promotions, reload bonuses, and game-specific campaigns. Free spins are credited to your account automatically when eligible. Any winnings from free spins are added as bonus funds and are subject to the wagering requirements stated in the relevant promotion. Check the Promotions page regularly for the latest free spin offers.
360pk rewards its most active and loyal Pakistani players through an ongoing loyalty programme. As you play, you accumulate loyalty points that can be exchanged for bonus credits or used to unlock VIP tier benefits including higher withdrawal limits, dedicated account managers, exclusive promotions, and faster KYC processing. Visit the Loyalty section of your 360pk account for full details.
It depends on the specific promotion. Some 360pk bonuses are eligible for use across both casino games and sports betting markets including cricket, while others are restricted to slots or casino only. Always check the eligible games or markets listed in the individual promotion's terms before depositing. Using a bonus on ineligible games may void the bonus and any associated winnings.
📋 Bonus Tip: Always read the full terms of any 360pk promotion before depositing. Pay special attention to the wagering requirement multiplier, eligible games, maximum bonus conversion limit, and expiry period. Our support team can explain any promotion in plain Urdu or English if needed.

Safety & Responsible Gaming

360pk is committed to player safety and responsible gaming. This section covers our 21+ age policy, self-exclusion tools, international gaming standards, and support resources available to Pakistani players who may need help.

360pk operates under international gaming standards and is intended for adult entertainment purposes. The platform serves Pakistani players in a capacity consistent with international online gaming norms. Players are responsible for understanding and complying with the laws applicable in their own jurisdiction. 360pk encourages all players to review local regulations before registering.
The minimum age to register and play on 360pk is 21 years. This is a strict, non-negotiable policy. Age is verified at registration via date of birth and confirmed through CNIC or passport review during KYC. Any account found to belong to a player under 21 will be immediately suspended, all funds returned, and the account permanently closed.
To self-exclude, log in to your 360pk account, go to Account Settings, and select the Responsible Gaming section. Choose your preferred exclusion period — from 6 months up to permanent exclusion — and confirm your request. Exclusion takes effect immediately. You will be logged out and removed from all marketing communications. Any balance can still be withdrawn during the exclusion period.
360pk customer support is available 24 hours a day, 7 days a week via live chat on the website, with an average response time of 3 to 5 minutes. You can also reach us by email at . Our team is fluent in both Urdu and English, making it easy for Pakistani players from Karachi to Lahore to Islamabad to get help in their preferred language.
🔞 21+ Strict Policy: 360pk enforces a strict minimum age of 21 years for all players. If you are struggling with gambling-related issues, please reach out to our Responsible Gaming team immediately via live chat or visit our dedicated Responsible Gaming page for self-exclusion tools and support resources.
Self-Exclusion Tools

Set cooling-off periods of 24 hours to 6 weeks, or request permanent self-exclusion directly from your 360pk account settings.

Deposit Limits

Set daily, weekly, or monthly deposit limits in PKR on your 360pk account to keep your spending within budget at all times.

24/7 Support in Urdu

Our responsible gaming team is available around the clock and responds in both Urdu and English with empathy and full confidentiality.

STILL HAVE QUESTIONS?

Our 360pk Support Team Is Here 24/7

If you could not find the answer you were looking for in this FAQ, our support team is standing by right now. Chat with us in Urdu or English, or send an email to with subject "FAQ Query" and we will get back to you within 3–5 minutes on live chat or 24 hours by email.

🔞 21+ only  ·  For entertainment purposes only  ·  Please play responsibly