360pk Privacy Policy — Your Data, Our Responsibility
At 360pk, we understand that trust is everything — especially when real money is involved. This Privacy Policy explains, in plain and honest terms, exactly what personal data we collect from Pakistani players, why we collect it, how we protect it, and what rights you hold over your own information. We are committed to handling your data with the same care and integrity that we apply to every other part of the 360pk platform.
Privacy Commitments at a Glance
Before diving into the detailed legal provisions, here are the six core privacy principles that govern how 360pk handles all player data. These principles apply across every feature of the platform — from account registration and KYC verification through to deposit processing and marketing communications.
SSL Encryption on All Data
Every piece of data transmitted between your device and the 360pk platform is protected by industry-standard SSL/TLS encryption. This includes your login credentials, payment details, and personal profile information.
No Sale of Personal Data
360pk does not sell, rent, or trade your personal information to any third-party advertiser, data broker, or marketing agency. Your data is used solely for the purposes outlined in this policy and nothing beyond that.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data at any time. 360pk provides straightforward tools within your account dashboard and a direct contact channel for all data-related requests.
Collected Only What We Need
360pk follows a data minimisation principle. We collect only the personal information that is genuinely necessary for account operation, payment processing, KYC compliance, and responsible gaming obligations. Nothing more.
Limited Internal Access
Access to your personal data within the 360pk organisation is strictly limited to staff members who require it to perform their specific job functions. All staff are bound by confidentiality obligations as a condition of their engagement.
Support in Urdu & English
All privacy-related requests — including data access requests, deletion requests, and complaints — can be submitted in either Urdu or English. Our support team in Karachi and Lahore handles all such queries with a response commitment of five business days.
📋 Scope of This Policy: This Privacy Policy applies to all users of the 360pk website at 360pk.org and any associated mobile-optimised versions of the platform. It covers data collected through account registration, gameplay, payment transactions, customer support interactions, and any marketing communications you have opted into. By using the 360pk platform, you acknowledge that you have read and understood this policy.
Personal Data We Collect
360pk collects personal data from you through several distinct channels during your use of the platform. The categories of data we collect, and the circumstances under which each category is gathered, are described in full below. We are transparent about every data point we hold on you — there are no hidden data collection practices at 360pk.
1.1 — Registration and Account Data
When you create a 360pk account, we collect your full legal name as it appears on your CNIC or passport, your email address, your chosen username, your date of birth, your Pakistani mobile number (required for JazzCash or EasyPaisa wallet linkage), and your city of residence. This data is mandatory for account creation and is used to verify your identity, communicate with you, and comply with our Know Your Customer (KYC) obligations under applicable international gaming standards.
1.2 — Identity Verification (KYC) Documents
As part of our KYC process, we may request copies of government-issued identity documents, including your National Identity Card (CNIC), passport, or driving licence. We may also request proof of your residential address — such as a utility bill or bank statement dated within the past three months — as well as confirmation of your payment method ownership. KYC documents are stored securely and are accessible only to our compliance team.
1.3 — Financial and Transaction Data
360pk collects records of all deposit and withdrawal transactions processed through your account, including the payment method used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT), the transaction amounts in PKR or their cryptocurrency equivalent, timestamps, and transaction reference numbers. We do not store your full mobile wallet PIN or complete bank account credentials — payment processing is handled by our payment providers who operate under their own security standards.
1.4 — Gaming Activity Data
We collect detailed records of your gameplay on the 360pk platform, including games played (cricket betting, PSL markets, slot games, Star Fishing, Space Max, live casino), bet amounts, outcomes, session durations, and bonus usage. This data is used to calculate your account balance accurately, detect potential problem gambling patterns, fulfil our responsible gaming obligations, and improve the overall quality of the platform.
1.5 — Technical and Device Data
When you access the 360pk website or mobile-optimised platform, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and pages visited within the 360pk platform. This information is used for security monitoring, fraud prevention, and platform performance optimisation.
1.6 — Communications Data
If you contact 360pk via live chat, email at [email protected], or any other communication channel, we retain records of those communications, including the content of your messages, the date and time, and any documents you share with us. These records are retained to ensure quality of service, to resolve disputes, and for staff training purposes.
| Data Category | Examples | Collection Method | Required? |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration form, KYC submission | Mandatory |
| Contact Data | Email address, Pakistani mobile number, city | Registration form | Mandatory |
| Financial Data | Transaction amounts, payment method references | Deposit/withdrawal processing | Mandatory |
| KYC Documents | CNIC copy, utility bill, bank statement | KYC verification portal | Mandatory (for withdrawals) |
| Gaming Activity | Bets placed, games played, session time | Platform activity logging | Automatic |
| Technical Data | IP address, browser, device type | Automatic on site visit | Automatic |
| Marketing Preferences | Opt-in status, preferred communication channel | Account settings, opt-in forms | Optional |
How 360pk Uses Your Data
360pk uses the personal data it collects strictly for the purposes described in this section. We do not use your data for any purpose that contradicts the reasonable expectations you would have when you provided it. The following is a complete and honest account of every way in which your data is processed within the 360pk platform.
Account Management and Platform Access
Your registration data is used to create and maintain your 360pk account, to authenticate your login sessions, to process password reset requests, and to manage account-level settings such as your responsible gaming limits. Without this processing, the platform simply cannot function for you.
Payment Processing and Financial Reconciliation
Transaction data is processed to credit deposits to your gaming wallet, to process withdrawal requests to your designated payment method (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT), to apply bonus credits correctly, and to maintain accurate financial records for audit and compliance purposes.
Identity Verification and KYC Compliance
KYC document data is processed to verify that you are who you claim to be, to confirm that you meet the minimum age requirement of 21 years, and to satisfy the anti-money laundering (AML) obligations that apply to international online gaming platforms. This processing is a legal requirement and cannot be waived.
Responsible Gaming Monitoring
Gaming activity data is analysed to identify patterns that may indicate problem gambling behaviour, to enforce any deposit or loss limits you have set on your account, to apply self-exclusion periods, and to generate session time reminders where you have opted into these features. This processing is part of 360pk's commitment to player welfare.
Fraud Detection and Platform Security
Technical data including your IP address, device fingerprint, and login history is used to detect unauthorised account access, to identify multiple account registrations linked to the same individual, to detect automated bot activity, and to flag suspicious betting patterns that may indicate match-fixing or bonus abuse schemes.
Customer Support and Dispute Resolution
Communications data is used by our support team in Karachi and Lahore to respond to your queries, to investigate and resolve any disputes relating to your account, gameplay outcomes, or payment transactions, and to maintain a complete audit trail of all support interactions for quality assurance purposes.
Marketing and Promotional Communications
If you have opted in to marketing communications, 360pk may use your contact details and gameplay preferences to send you personalised promotions, bonus offers, PSL betting updates, and platform news. You can withdraw your marketing consent at any time from your account settings or by contacting our support team directly.
Legal Basis for Processing
360pk processes your personal data only where there is a valid legal basis for doing so. The legal bases applicable to 360pk's data processing activities are as follows:
- Contractual necessity: Processing your account data, transaction data, and KYC information is necessary to fulfil our contractual obligations to you as a registered 360pk player.
- Legal obligation: AML compliance, age verification, and financial record-keeping are carried out to meet our obligations under applicable international gaming regulations and financial compliance frameworks.
- Legitimate interests: Fraud prevention, platform security monitoring, and customer support are justified by our legitimate interest in operating a secure and fair gaming environment for all Pakistani players on the platform.
- Consent: Marketing communications and optional analytics cookies are processed only where you have given your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
Your right to object: Where 360pk processes your data based on legitimate interests, you have the right to object to that processing at any time. If you wish to raise an objection, contact us at [email protected] with the subject line "Data Processing Objection" and we will review your request within five business days.
Data Sharing & Third Parties
360pk does not sell your personal data to any third party. However, certain data must be shared with carefully selected service providers and partners in order for the platform to function. Every third party that receives your data is bound by strict contractual data protection obligations. The categories of third parties with whom data may be shared are listed below.
4.1 — Payment Processing Partners
To process your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT transactions, limited financial data must be shared with the relevant payment processors. This data is shared only to the extent necessary to complete the specific transaction and is subject to the payment provider's own privacy and security standards.
4.2 — Game Content Providers
Third-party game studios whose titles are featured in the 360pk slot lobby, live casino, and fishing game sections may receive anonymised or aggregated data about gameplay activity for the purpose of game performance analysis. No personally identifiable information is shared with game providers without your knowledge and explicit consent.
4.3 — KYC and Identity Verification Services
360pk uses regulated third-party identity verification providers to assist with KYC document review and AML screening. Your identity documents and the results of automated screening checks are processed by these providers under strict data processing agreements. These providers do not have the right to use your data for any purpose other than the specific verification service they provide to 360pk.
4.4 — Legal and Regulatory Disclosure
360pk may be required to disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies if we are legally compelled to do so by a valid court order, regulatory directive, or statutory obligation. In such cases, 360pk will disclose only the minimum data required to satisfy the legal obligation and will, where permitted by law, notify you that such a disclosure has been made.
🔒 No Cross-Border Transfers Without Safeguards: If any personal data is transferred outside of the jurisdiction in which it was collected, 360pk will ensure that appropriate safeguards are in place to protect your data, including contractual protections equivalent to the standards applicable in the original jurisdiction. We do not transfer your data to jurisdictions that lack adequate data protection frameworks.
Cookies & Tracking Technologies
360pk uses cookies and similar tracking technologies on its website to provide essential platform functionality, to remember your account preferences, and to analyse how players interact with the platform so that we can improve the user experience for Pakistani users across Karachi, Lahore, Islamabad, Faisalabad, Multan, and beyond.
| Cookie Type | Purpose | Consent Required? | Retention |
|---|---|---|---|
| Essential Cookies | Login session management, security tokens, language preference | No — strictly necessary | Session / up to 30 days |
| Functional Cookies | Remembering your game lobby view, preferred payment method, responsible gaming settings | Yes | Up to 12 months |
| Analytics Cookies | Understanding page performance, navigation patterns, feature usage across the platform | Yes | Up to 24 months |
| Marketing Cookies | Measuring the effectiveness of any promotional campaigns directed at new Pakistani players | Yes — opt-in only | Up to 12 months |
You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the 360pk website. Withdrawing consent for non-essential cookies will not affect your ability to access or use the platform, but some personalisation features may be reduced.
Data Retention Periods
360pk retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply to the principal categories of data held by 360pk.
- Account and identity data: Retained for the lifetime of your active account, plus a minimum of five years following account closure, in compliance with AML record-keeping obligations.
- KYC documents: Retained for a minimum of five years from the date of submission, or longer where required by applicable regulatory standards.
- Transaction records: Retained for a minimum of seven years from the date of each transaction, in line with standard financial record-keeping requirements applicable to international gaming platforms.
- Gaming activity logs: Retained for five years from the date of each gaming session.
- Customer support communications: Retained for three years from the date of each interaction.
- Technical and device data: Retained for 12 months from the date of collection, unless required for longer in connection with an ongoing fraud investigation or legal proceeding.
- Marketing preferences and consent records: Retained for three years from the date of the most recent consent action (opt-in or opt-out).
Following the expiry of the applicable retention period, your data will be securely deleted or irreversibly anonymised. Anonymised data — from which it is no longer possible to identify you — may be retained indefinitely for aggregate statistical analysis purposes.
Your Data Rights
You hold a number of rights in relation to the personal data that 360pk holds about you. 360pk is committed to honouring these rights promptly and without unnecessary obstacles. All data rights requests should be submitted to [email protected] with the subject line "Data Rights Request" and will be responded to within five business days.
Right of Access
You have the right to request a copy of all personal data that 360pk holds about you, together with information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared. This is sometimes called a Subject Access Request (SAR).
Right to Rectification
If any personal data that 360pk holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account details such as your name, date of birth, and contact information, you may also update certain fields directly within your account profile.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. Note that this right is subject to overriding legal obligations — data that must be retained for AML or regulatory compliance cannot be deleted before the applicable retention period has expired.
Right to Restrict Processing
You may request that 360pk restricts the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or while an objection to processing is being assessed.
Right to Data Portability
Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose to do so.
Right to Withdraw Consent
Where 360pk processes your data on the basis of consent — particularly for marketing communications and non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal was made.
How to Exercise Your Rights: Submit all data rights requests by email to [email protected] with the subject line "Data Rights Request", or raise the matter directly with our 24/7 live chat support team. We will acknowledge your request within 24 hours and provide a full response within five business days. Support is available in both English and Urdu.
How We Keep Your Data Secure
360pk applies a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, and destruction. The following technical and organisational security measures are in place across the 360pk platform at all times.
- SSL/TLS encryption: All data transmitted between your browser or device and the 360pk platform is encrypted using SSL/TLS protocols, protecting it against interception in transit.
- Encrypted data storage: Sensitive personal data — including identity documents and financial records — is stored in encrypted form within access-controlled server environments.
- Two-factor authentication (2FA): 360pk offers 2FA as an optional but strongly recommended security layer for all account holders. We recommend all Pakistani players — especially those accessing the platform from public Wi-Fi networks — to activate 2FA immediately upon registration.
- Access controls: Internal access to personal data is governed by a strict role-based access control policy. Only staff members whose job function requires access to specific data categories are granted the necessary permissions.
- Security monitoring: The 360pk platform is monitored 24/7 for anomalous activity, including suspicious login attempts, unusual transaction patterns, and potential data breach indicators.
- Regular security audits: 360pk's security infrastructure is subject to regular independent audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
Notwithstanding the above measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 360pk will notify affected users without undue delay and will take all necessary steps to contain and remediate the breach.
Minors, Age Policy & 21+ Rule
360pk is an adult entertainment platform strictly intended for users aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. Our registration process includes a mandatory date of birth field, and we conduct age verification as part of our KYC process to enforce this restriction.
If 360pk becomes aware that a user under the age of 21 has successfully registered an account, we will immediately suspend the account, void any gameplay and winnings associated with it, refund any deposited funds to the original payment method, and permanently delete all personal data associated with the account as quickly as our legal obligations allow.
If you have reason to believe that a minor has registered on the 360pk platform — including through the use of a parent's or guardian's identity documents — please report this to us immediately at [email protected]. We take all such reports extremely seriously and will act on them immediately.
Changes to This Privacy Policy
360pk reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform that affect how data is handled. The "Last Updated" date at the top of this page reflects when the most recent revision was made.
When material changes are made to this policy — such as changes to the categories of data collected, the purposes of processing, or the third parties with whom data is shared — 360pk will notify all registered users via the email address associated with their account. We will also display a prominent notice on the 360pk platform for a reasonable period following any significant update.
Your continued use of the 360pk platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any change to this policy, you have the right to close your account and request deletion of your data by contacting our support team.
Privacy Contact
For all privacy-related queries, data rights requests, or concerns about how 360pk handles your personal information, please contact us through the channels below. Our team is available in English and Urdu and will respond to all privacy-related communications within five business days.
- Email: [email protected] — use subject line "Privacy Query" or "Data Rights Request"
- Live Chat: Available 24/7 on the 360pk website — average response time 3 to 5 minutes
- Languages: English and Urdu both supported
360pk is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response to your privacy query, you have the right to escalate your complaint to the relevant data protection authority or regulatory body applicable to your jurisdiction.
Ready to Play on 360pk?
Your personal data is in safe hands. Join thousands of Pakistani players from Karachi, Lahore, Islamabad, and Faisalabad who trust 360pk for cricket betting, PSL markets, slot games, and live casino — all secured with SSL encryption and backed by a 24/7 support team.
🔞 21+ only · For entertainment purposes only · Please play responsibly